Support

Get help with Convert Video to Audio - Pro

Use the latest available version of the app. Requires iOS 17, iPadOS 17, or macOS 14 or later. If a problem occurs, note what you were doing and any error message before restarting the app. Do not force-quit during an active export.

Video selection and conversion

Choose a video from Photos or Files, confirm the source file, then select M4A or WAV and an audio quality. Keep the original video until you have listened to and checked the converted file.

Playback and sharing

Use the built-in player to review the beginning and end of the audio. Saved conversions appear in history with file information, and the share or save action uses the supported iOS destinations on the device.

Contact support

For help with Convert Video to Audio - Pro, email [email protected]. Include the app version, device model, iOS version, and the steps that led to the problem when possible.

Feature access

If a feature cannot access a device resource it needs, open iOS Settings, find Convert Video to Audio - Pro, and review the permissions available for that feature.

App information

Convert Video to Audio - Pro is available for iPhone, iPad, and Apple silicon Macs. Requires iOS 17, iPadOS 17, or macOS 14 or later. The App Store product page is the current source for availability, compatibility, pricing, and release information.