Support

Get help with Video Compressor - reduce

Use the latest available version of the app. Requires iOS 17 or later. If a problem occurs, note what you were doing and any error message before restarting the app. Do not force-quit during an active export.

Video selection and compression

Confirm the source video is available on the device and check photo access in Settings. Keep enough free space for the new export, and keep the original until the compressed copy has been reviewed.

Progress and results

Live Activities and notifications depend on device support and settings. Dynamic Island requires a compatible iPhone. File-size savings vary with the source video and quality preset; an estimate is not a guaranteed final size.

Contact support

For help with Video Compressor - reduce, email [email protected]. Include the app version, device model, iOS version, and the steps that led to the problem when possible.

Feature access

If a feature cannot access a device resource it needs, open iOS Settings, find Video Compressor - reduce, and review the permissions available for that feature.

App information

Video Compressor - reduce is available for iPhone and iPad. Requires iOS 17 or later. The App Store product page is the current source for availability, compatibility, pricing, and release information.